Part executive assistant, part insurance coordinator, and a good measure of “doing whatever it takes” would make a solid recipe for Courtney Strawhand’s role at Stephens Financial Partners.
Courtney is frequently the first point of contact for clients – whether by phone or in person at the office. She provides support to the firm’s principals and to clients seeking answers to questions. Behind the scenes, Courtney is the person responsible for processing insurance applications, acting as a liaison to the underwriters, and generally ensuring that clients go through a positive, efficient, and seamless experience.
Though Courtney has been with the firm since its inception, she has actually worked with co-founder David Stephens for much longer – dating back to 2002, when she took a part-time front office job while attending school. Over the years, her responsibilities grew and, when David decided to start a new firm, there was no question that Courtney would be an integral part of the team. “I love the team environment,” Courtney admits. “My ideas matter and I feel like I am a partner in the outcomes at the firm,” she says.
Aside from her loyalty and dedication to her job, Courtney is known for her friendly, outgoing manner. Her colleagues in particular value her ability to follow through, prioritize, and stay calm under pressure.
Courtney resides in Chesapeake, Virginia, with her husband, Landon, and their two children. She loves spending time with her family and friends and going to the beach.
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